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January 29, 2026 11:00 - 12:00 EST (17:00 - 18:00 CET)

Most cyberattacks succeed long before malware ever executes. Gaps in visibility, delayed patching, and posture drift give attackers an easy way in.

Join us for a connected three-part series focused on attack and threat resilience, designed to guide you through the full lifecycle of a modern cyber incident. Across the series, our subject matter experts will look at what happens before an attack, during an attack, and after an attack, helping teams prepare for, respond to, and recover from real-world threats.

Our first session focuses on what happens before an attack. It explores how to reduce risk upfront by improving visibility, strengthening endpoint posture, and shrinking the attack surface before attackers have a chance to exploit weaknesses.

The goal is to help teams move from reactive hygiene to proactive resilience, building a stronger baseline that supports everything that comes later in the series.

In this session, we will cover:

  • Why endpoint resilience continues to break down in many environments
  • Where visibility gaps and posture drift introduce real risk
  • How vulnerability and patch fragmentation increases the attack surface
  • How automating endpoint security controls minimizes risk
  • Practical ways to reduce risk and endpoint resilience mistakes to avoid

This is a must-attend event for any IT and security professional who seeks to reduce their risk before incidents occur.


Speakers

Jim Waggoner

VP, Product Management, N‑able

Jim Waggoner is a product management professional with over 20 years of experience in cybersecurity, helping deliver top-notch solutions for businesses of all sizes. Currently, he’s the Vice President of Product Management in N‑able cybersecurity business unit, and has held similar leadership roles at Trellix, FireEye, McAfee, and Symantec. Jim is all about creating smart strategies, leading teams, and bringing innovative ideas to life.

Paul Kelly

Senior Product Marketing Manager & Head Nerd, N‑able

Paul Kelly, hailing from Cork, Ireland, is a seasoned expert in the managed services provider (MSP) industry with a robust career spanning over 25 years. Beginning his journey in IT in 1999, Paul has accumulated a wealth of experience and expertise that uniquely positions him to understand and address the dynamic needs of businesses.

After 16 years of impactful contributions at two different MSPs, Paul joined N‑able in 2015 as a Solutions Engineer. His role evolved significantly over the years, culminating in his current position as a member of the esteemed Head Nerd team since 2022. In this capacity, Paul focuses on N‑central, patching, security, automation, and, more recently, cloud management.

Paul’s extensive background and deep understanding of the industry enable him to demonstrate the substantial benefits of N‑able products, always striving to enhance business operations and drive success for partners.

Outside of work, Paul is a dedicated family man who loves traveling with his loved ones. He is also a passionate sports fan, enjoying rugby, hurling, football, and baseball both from the stands and from the comfort of his couch at home.

Lewis Pope

Head Nerd, Sec Ops

Lewis started his career in the MSP channel, spending six years as a System Administrator, Manager of Service Delivery, and IR Lead with a break/fix operation that eventually matured to a full MSP. Lewis joined N‑able in 2018 as a Sales Engineer, and in 2021 became a member of the Head Nerds team.

As a Head Nerd at N‑able, Lewis is focused on cybersecurity, helping MSPs overcome security and operational challenges by providing education, training, and advocacy for implementation of practical security controls, proper risk management, and incident response. His primary goal is helping MSPs start the cybersecurity maturation process that is needed to contend with modern risks and the evolving threat landscape, as well as finding opportunities for growth.

In his downtime, you can find him hosting gameshows at sci-fi conventions, tinkering with microcontrollers that have way too many LEDs, or reading endless threat-intelligence feeds. He’s also very proud of his daughter, but if we got into all of the reasons for that we’d be here for quite a while.

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