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April 29, 2026 10:00 - 11:00 AEST (20:00 - 21:00 EDT)

Secure your customers’ environment against unauthorized access. Hackers don’t need to hack their way into an organization’s network. Often, they just find a way to simply log in. As the threats against organizations evolve, so do the tactics to prevent these attacks. This one-hour Masterclass with Head Nerd Stefanie Hammond, will give you a ton of great actionable insights, including:

  • What you can do to protect organizations’ sensitive data
  • Building a new service offering that focuses on providing 24/7 identity protection
  • Generating new revenue streams by properly marketing that offering

You’ll walk away with a proven structure for being an industry leader in identity protection.


Speaker

Stefanie Hammond

Head Nerd

Stefanie Hammond brings over 20 years of experience to helping MSPs “de-mystify” the world of sales and marketing, and create thriving, profitable managed services businesses.

A proud Canadian, Stefanie started her career at N‑able in 2004. For a large portion of her career, Stefanie served as an integral member of the Partner Success Team, showing hundreds of MSPs around the globe how to elevate their growth and improve their competitive edge in a rapidly evolving and increasingly saturated market.

Stefanie transitioned into the Sales and Marketing Head Nerd role in 2020 to broaden her reach and bring her insights, knowledge, and industry expertise to all 25,000+ N‑able partners. As Head Nerd, Stefanie’s primary focus is on education and teaching MSPs the “art” of how to have better quality customer conversations. She enthusiastically helps MSPs modernize their sales processes while navigating the complexities of sales and marketing within the tech industry.

Stefanie’s commitment and dedication to helping MSPs uplevel their sales and business acumen has earned her several industry awards and recognition, most notably, CRN’s Women of the Channel and Channel Chief.

Outside of work, Stefanie enjoys spending time with family and volunteering at a number of local organizations devoted to improving living conditions for the homeless in her area, while creating stronger communities.

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