DURHAM, North Carolina – April 30, 2019 – SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced that it has launched management for Mac® capabilities within its SolarWinds MSP product portfolio. This latest feature set within SolarWinds® Remote Monitoring and Management (RMM) offers a seamless experience for monitoring, managing, and protecting Mac devices across customer environments from the same dashboard as current Windows® devices. Management for Mac is designed in alignment with SolarWinds’ commitment to providing offerings that are purposefully designed to make the jobs of technology professionals easier and to help MSPs be more successful.
With the new Mac device management capabilities, MSPs can help reduce the attack surface of their network by detecting threats such as viruses and malware with robust antivirus (AV) from the same dashboard as current Windows devices. Users can also save time by reusing Windows AV profiles for Mac devices, view real-time AV reports, and monitor and protect their Mac endpoints 24/7/365 with automatic remediation.
In addition, MSPs can further protect Mac users from data loss by automatically backing up important files twice-a-day to the cloud, making them easily and quickly recoverable through Backup Documents—minimizing downtime from natural disasters, hardware failures, accidental deletions, ransomware, and user error.
Management for Mac is rounded out with built-in checks and automated maintenance tasks, including a unique Managed Patch solution, and the ability to use templates or custom scripts.
“A recurring and well-understood problem that MSPs face is how to manage Mac devices as easily and as transparently as they manage Windows machines. The new management feature set for Mac devices is designed with three essential functions in mind: protecting end customers from data loss, protecting Mac devices from the latest cyberthreats and the losses resulting from security breaches, and easily automating routine tasks, including patch,” said Brian Best, Senior Product Manager, SolarWinds MSP. “The ability to manage both Mac and Windows devices from the same dashboard is a significant milestone for our partners as we continue our commitment to Mac management and support.”
SolarWinds (NYSE:SWI) is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premise, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. The insights we gain from engaging with them, in places like our THWACK® online community, allow us to build products that solve well-understood IT management challenges in ways that technology professionals want them solved. This focus on the user and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as a worldwide leader in network management software and MSP solutions. Targeted for MSPs, the SolarWinds MSP product portfolio delivers broad, scalable IT service management solutions that integrate layered security, collective intelligence, and smart automation. Our products are designed to enable MSPs to provide highly effective outsourced IT services for their SMB end customers and more efficiently manage their own businesses. Learn more today at solarwindsmsp.com
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For more information:
Karla Walls – SolarWinds MSP