Part 2: Real-World Scenarios – Alerts, Billing, and Automation in Action
October 30 2025, 10:00 - 11:00 EDT (15:00 - 16:00 CET)
Part 1: Laying the Foundation – Why Integrate Halo PSA with N‑central?
Overview:
We’ll kick off the series by setting the stage—why integration between your PSA and RMM is more important than ever. We'll outline the business and operational drivers for bringing Halo PSA and N‑central together, and give you a high-level preview of what the rest of the series will cover. Expect a basic walkthrough of the integration setup, including required configuration and prerequisites to get both platforms talking.
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Part 2: Real-World Scenarios – Alerts, Billing, and Automation in Action
Overview:
Now that the foundation is set, we’ll go deeper into the core mechanics of the integration—how Halo PSA and N‑central communicate and collaborate. You’ll see how alerts become actionable tickets, how data flows between systems, and how billing automation can help your business scale without manual errors.
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Part 3: Advanced Use Cases – Triggering Automation Policies and AI Integration
Overview:
This session gets into the power moves. You’ll learn how to take Halo PSA automation to the next level by triggering N‑central Automation Policies (APs) directly from tickets or events. We’ll also introduce how AI is being layered into the experience, making it easier to recommend actions, resolve faster, and move towards a proactive support model.
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Part 4: The Future of Halo + N‑central – Where We’re Headed
Overview:
Let’s look ahead. This final session will explore what’s coming next in the Halo/N‑central integration story—including how Model Context Protocol (MCP) and N‑able’s AI Consortium will enable tighter, smarter, and more scalable integrations. It’s not just about connecting tools—it’s about aligning them to deliver outcomes.
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October 30 2025, 10:00 - 11:00 EDT (15:00 - 16:00 CET)
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