N-able Mail Assure: May Features and Updates Release

We are pleased to announce new enhancements to the Archiving module, including the possibility to export archived messages and check the export status.

Over the next two weeks, we will be enabling the following options to enhance your experience in exporting archived messages:

Export message from archive – new action available

Archiving Log Search pages, both Incoming and Outgoing, have been enhanced with a new action “Export message from archive”, offering the possibility to export the archived messages.

• The new export action can be applied for a single message or for multiple messages, belonging to the same domain.
• The data from the log search page should always be filtered for a specific domain before starting a multiple archived messages export.
• Exporting archived messages from a certain domain for a certain time period is possible adding Timestamp criteria.
• The export of the archived messages for both email flows, Incoming and Outgoing, requires distinct export actions from the corresponding Log search page.

Export message from archive – new page available

The new page “Export message from archive” has been added to mention the name for the folder with archived messages as well as the password needed to access it.

Export Status – new page available

Archiving – “Export Status” new page has been added offering the possibility to track the export progress.

The history with the upcoming archive export requests is going to be available in this page where search and filtering functions are available.

Export Notification

Once the export is completed, an email notification is sent to the email address of the user initiating the action, offering the link to access the archived folder and the password defined in the previous step is needed.

Note: The previous action “Download archived message” is no longer available as well as the Archiving > Export page at Domain level, which has been deprecated.