Product Information
Passportal Blink Fast self-service password reset tool
Add Blink, a self-service password reset tool, to Passportal for a convenient mobile app that empowers your end users to perform password resets themselves in less than 60 seconds without having to contact you.
Works with: Microsoft® Windows®, Active Directory®, Azure® AD, and Microsoft 365™
Say goodbye to password reset tickets
Fewer password-reset tickets mean technicians can spend more time resources on high-value tasks, and keeping morale up from reducing mundane tasks.
Less frustration, more productivity for your clients
Forgetting a password or getting locked out of their accounts will not mean a bottleneck for your clients. The technician simply goes into the Passportal console and resets the user’s password with one click.
A Blink license serves up to 10,000 end users and works on Microsoft® Windows®, Active Directory®, Azure® AD, and Microsoft 365™.
Added layers of security
Blink was built with security in mind, thwarting social engineering attempts, like spoofed email requests or fraudulent phone calls, with biometric verification prior to initiating a password reset request.
Frequently asked questions
What is self-service password reset?
What is self-service password reset?
Self-service password reset means that Passportal Blink allows MSP end users to change their own passwords themselves via an easy-to-use mobile app.
Is providing password self-service through Passportal Blink secure?
Is providing password self-service through Passportal Blink secure?
Yes. With Passportal Blink, you can leverage device enrollment and biometric access verification before end users reset their passwords, which greatly increases the security of the process.
How much time can be saved by implementing self-service password management through Passportal Blink?
How much time can be saved by implementing self-service password management through Passportal Blink?
Plenty. Firstly, you save your techs’ time spent on numerous password resets. Secondly, you save your end users’ time because with Blink, they can reset their own passwords in under a minute and forget about endless back and forth with support.
Resources
Make password resets easier and safer
Blink puts the power of resets in the users’ hands.