Plus One Technology: IT That Works for People
A customer case study highlighting how Plus One Technology, an MSP partner, uses N‑able solutions to streamline daily operations, reduce alert noise, and integrate security and recovery into everyday service delivery—supporting consistent outcomes and long‑term customer trust.
- Employees: 11
- Founded: 2005
- Customer since: 2007
- N-able solutions: N‑sight, Adlumin MDR, Cove, EDR, DNS filter
About Plus 1 Technology
A customer case study highlighting how Plus One Technology, an MSP partner, uses N‑able solutions to streamline daily operations, reduce alert noise, and integrate security and recovery into everyday service delivery—supporting consistent outcomes and long‑term customer trust.
Challenge
Plus 1 Technology needed a consolidated IT toolset that automates day-to-day work, so the team can stay focused on customer experience with fewer interruptions.
Results
Over the past three years, Plus 1 reduced alert tickets requiring human involvement by approximately 75%. Roughly 80% of technician work now happens in a single operational environment.
Customer Story
Plus One Technology: IT That Works for People