HaloPSA integrates with N‑able N‑central to unify asset data, streamline ticketing workflows, enable remote access, automate billing reconciliation and enhance reporting. This connection helps MSPs deliver faster, more efficient support through a single, centralized platform.
The HaloPSA integration with N‑able N‑central provides MSPs with immediate access to critical asset information directly within HaloPSA. Key device metadata is imported automatically, allowing teams to quickly view configuration details, performance data, and system health without switching platforms.
This asset synchronization not only accelerates troubleshooting but also enriches executive-level reporting. By combining HaloPSA’s reporting engine with N‑central device data, MSPs can generate more accurate service insights, demonstrate value to clients, and make data-driven decisions about capacity planning, security posture, and device lifecycle management.
Through the integration, technicians can initiate remote sessions on end-user machines directly from HaloPSA tickets. This eliminates manual steps, shortens resolution times, and improves service desk efficiency.
N‑central’s Take Control functionality enables fast, secure connections, ensuring technicians can diagnose and resolve issues without leaving the HaloPSA interface. The result is a smoother workflow, fewer context switches, and a better overall support experience for both technicians and clients.
HaloPSA receives instant alerts from N‑central for critical events, performance thresholds, and self-healing actions. These automated notifications ensure no issue goes unnoticed and allow teams to respond proactively.
Self-heal triggers and automated remediation events can be tied directly to ticket workflows, enabling faster incident acknowledgment and reducing manual workload. By connecting two automation-driven platforms, MSPs can elevate service consistency and reduce downtime for end users.