N-sight RMM Essentials: Exploring the Tools and Features for Efficient IT Operations

In this session, the Head Nerds will explain how to use the common tools and features in N‑sight RMM that are used daily by help desk analysts to support end-users. We will focus on Direct Support tools to help you reduce the time required to resolve common support issues. We will look at the different remote-control options available for the times you do need access to a device, along with many more tips and tricks to help address common helpdesk issues with the minimum of disruption to end users.

Who should attend: New users to N‑sight RMM as well as help desk analysts who want to learn about the tools and features of N‑sight RMM that they can leverage on a daily basis.