Office Hours: Unified Endpoint Management

Paul Kelly, hailing from Cork, Ireland, is a seasoned expert in the managed services provider (MSP) industry with a robust career spanning over 25 years. Beginning his journey in IT in 1999, Paul has accumulated a wealth of experience and expertise that uniquely positions him to understand and address the dynamic needs of businesses.

After 16 years of impactful contributions at two different MSPs, Paul joined N‑able in 2015 as a Solutions Engineer. His role evolved significantly over the years, culminating in his current position as a member of the esteemed Head Nerd team since 2022. In this capacity, Paul focuses on N‑central, patching, security, automation, and, more recently, cloud management.

Paul’s extensive background and deep understanding of the industry enable him to demonstrate the substantial benefits of N‑able products, always striving to enhance business operations and drive success for partners.

Outside of work, Paul is a dedicated family man who loves traveling with his loved ones. He is also a passionate sports fan, enjoying rugby, hurling, football, and baseball both from the stands and from the comfort of his couch at home.

Jason Murphy brings over two decades of IT industry expertise, specializing in managed services, automation, and cybersecurity. As a Head Nerd at N‑able Technologies, Jason is a key thought leader, driving innovation and best practices across a global community of MSPs and IT professionals. His extensive background in enterprise IT, combined with a deep understanding of the unique challenges faced by state and local governments, positions him as a trusted advisor in the public and private sector.
Jason’s career is marked by a pursuit of excellence in IT service management, focusing on optimizing operations, enhancing security postures, and leveraging advanced technologies to deliver measurable outcomes. He has spearheaded numerous initiatives aimed at integrating AI, data analytics, and cloud solutions into traditional IT frameworks, enabling organizations to achieve greater efficiency and resilience.

In his personal time, Jason enjoys ice fishing at his cottage near Little Silver Lake, Ontario. He also loves traveling across the United States and exploring diverse cuisines. With a passion for empowering IT professionals and a proven track record of driving transformative change, Jason Murphy is a leading voice in the field, helping managed services providers and enterprise IT harness the power of technology to better serve their communities.