SolarWinds MSP is becoming N-able

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Gain incredible clarity with Take Control

Many remote support tools don’t easily handle high-resolution monitors or multimonitor situations. N-able Take Control is built to provide high-resolution remote support for modern monitors (4K+) as well as small-format mobile screens, all in 24-bit true color. It also includes a bandwidth indicator so techs can see connection quality at a glance and adjust accordingly.

Take Control is also designed to provide greater visibility for managers to help them optimize service quality, resolve team issues faster, and strengthen customer relationships. The system lets you record sessions, view reports on technicians and teams, and more.

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Take Control is designed to provide:

  • Greater visibility with crystal-clear monitor support
  • Faster speeds with bandwidth monitoring and optimization
  • Rock solid quality control via extremely detailed session reports and session video recordings
  • Customizable surveys that allow for additional feedback
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Key features

Take control is designed to provide:

24-bit true-color and 4K+ monitor support to help you increase remote device visibility

Highly detailed session reports that capture actions—like the commands entered, files transferred or renamed, and registry keys touched—so you can search a comprehensive database of sessions for quality purposes

Bandwidth monitoring via an indicator on the remote viewer to help you adjust for low-resource situations and avoid compromising speed

Device details for an at-a-glance view of basic system info, health, apps, drivers, and more to help you accelerate problem solving

IT customer support

Sessions and Reporting

Calling cards built to allow customers to receive a specific number of sessions at a set price without needing a monthly service plan

Session monitoring dashboard to help you manage caseload and optimize workflows

Customer and technician survey summary reports with post-session survey data to help you target areas for improvement

Full session recording and search to archive activity for historical or quality purposes (stored locally in Take Control or in the cloud in Take Control Plus)

Try N-able Take Control today

Start a free, full-featured trial of N-able Take Control Plus today. Once you start your trial, you’ll have the option to choose the paid version of either Take Control or Take Control Plus.