SolarWinds MSP is becoming N-able

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Customize your backup and recovery approach with multiple options from a single product

Even though backup and recovery is essential for every modern business, not all businesses have the same needs. With N-able Backup, you can choose the backup and restore option that fits each customers’ unique needs—all from one powerful, easy-to-use tool.

Your most demanding customers can enjoy frequent full-system backups, automated recovery testing, and standby servers ready for immediate failover. Customers with simpler needs (and lower budgets) can have basic document protection and reliable recovery as needed.

If your customer has been affected by a natural disaster and needs bare-metal recovery, Backup can easily restore full servers and recover underlying system components. If your customer only needs to recover a single folder or file, this data recovery software allows you to recover just what you need—and nothing more. Backup can even restore physical or virtual servers to multiple different locations.

Best of all, these recovery options are available at no extra charge, and there’s no need to run more than one backup to support all options. Backup offers the flexibility you need to provide high-quality, customized service that keeps your clients happy.

Backup bandwidth and local speed vault

Speed up disaster recovery with cloud-first data recovery software

When it comes to disaster recovery, speed is critical. N-able Backup is designed for speed and efficiency, with a cloud-first architecture that facilitates faster data transfers and rapid restores. By backing up directly to the cloud, you can keep more restore points and archived data while using a fraction of the storage required by traditional backup methods. TrueDelta Technology works at the byte level to make incremental backups smaller, meaning you can back up faster and more frequently than with traditional backups.

For even more speed, you can add a LocalSpeedVault using an existing network share or the hardware of your choice. At recovery time, the system automatically checks first for local data, and only goes to the cloud for any data segments not found locally. Enjoy fast recovery and data location redundancy without tying yourself to an expensive proprietary appliance.

With the N-able data recovery software, your customers will be able to trust your ability to get them back up and running as soon as possible.

Backup local speed vault preferences

Maximize efficiency and save time with a unified management console

For MSPs, time is truly money. Skilled technicians are likely your biggest expense—and most valuable asset. Make the most of their time with data recovery software that doesn’t require daily babysitting.

Rather than logging into and out of numerous different backup products and instances, N-able Backup offers a single dashboard with at-a-glance views across your customers and their protected data sources. Color-coded charts show you backup status immediately. If everything is green, your team can go on with their other tasks, confident that every customer is recovery ready.

One-click drilldown on any errors or issues make troubleshooting fast and efficient. Spend less time managing backups, and more time on your customers.

Avoid risky chain dependencies in your backup process by using a journal-based method

Backup and disaster recovery with traditional backup mechanisms can be risky because the backup process often relies on chain dependencies. With this approach, each backup is dependent upon every incremental backup that came before it, meaning even a small error or break in the chain can cause irreparable data loss. Even if the chain can be rebuilt successfully, the process is often slow and tedious, at a time when you most need speed and efficiency.

N-able Backup helps eliminate these pain points with its journal-based backup method. This approach is more efficient, less error-prone, and most importantly, one failed backup doesn’t impact other restore points. You can restore last year’s data just as easily as last night’s, and fast recovery is available at any time.

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Frequently Asked Questions

How can you do image-level recovery without image-level backup?

How can you do image-level recovery without image-level backup?

Traditional image-level backups fall short in three key areas—backup speed, storage space requirements, and network bandwidth requirements. Despite this, many MSPs suffer through image-level backups because they believe they’re the only way to achieve full system recovery. With N-able Backup, you can get image-level recovery without image-level backup, along with these additional benefits:

  • Backup Speed. Image-based products typically limit you to one incremental backup per day, but Backup lets you back up every 15 minutes.
  • Storage Space Requirements. Backup’s smaller incremental backups take up less storage space, and N-able licenses include storage in our global private cloud. You can also keep a local copy for faster recovery.
  • Bandwidth Requirements. Backup’s cloud-first architecture typically uses 60x less network bandwidth to send incremental backups to and from the remote cloud location, making it suitable for even remote locations with slower internet connectivity.

What type of recovery happens most often?

What type of recovery happens most often?

Restores in which the operating system is still available happen most often, accounting for 90% of all recovery events. These restores are necessary when files and databases need to be recovered and are most often done in response to data loss caused by errors, malicious acts, ransomware, and file corruption.

On the other hand, complete system recovery (or bare-metal recovery) is far less frequent. MSPs only perform bare-metal recovery when the full physical or virtual machine needs to be recovered, generally accounting for about 10% of all recovery events.

The best backup and recovery software should be fast and efficient at both methods so you’re prepared for any scenario.

What is RTO?

What is RTO?

RTO stands for “recovery time objective.” RTO measures the maximum amount of time an application can be down before it starts to negatively affect the business. Some applications can only be down for a few seconds without turning off customers or irritating employees, which is why it’s important for MSPs to know how long they have to resolve an issue.

RTO can be measured in seconds, minutes, hours, or even days. Meeting an RTO is affected by the steps MSPs and their technicians must take to restore the application and its data. To reduce downtime, MSPs must categorize applications according to priority and the potential for business loss so they can match up their resources accordingly.

What is RPO?

What is RPO?

RPO stands for “recovery point objective” and refers to how much data can be lost before the business starts to suffer. RPO can be expressed as a measure of the time between the data loss event and the most recent backup before the data loss event.

For example, if you have a 4-hour RPO for an application, that means you have a maximum of a 4-hour gap between backup and data loss. However, a 4-hour RPO doesn’t necessarily mean you’ll lose 4 hours’ worth of data. For example, if an application goes down at 1:00 AM, there might not be very much valuable data to lose. If an outage occurs at 10:00 AM or 2:00 PM, however, that data loss could be critical. MSPs should schedule their backups accordingly to help them meet or exceed application-specific RPOs.

Support customers in the event of a breach with data recovery software

  • Choose the recovery option that best suits your customers’ unique needs
  • Speed up disaster recovery with cloud-first data recovery software
  • Avoid risky chain dependencies and back up using a journal-based approach