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Backup - data protection

Prevent Microsoft 365 data loss with a backup solution

As more organizations shift resources to the cloud, Microsoft 365 is quickly becoming a staple of modern business. Cloud-based software comes with many advantages, but businesses shouldn’t assume that Microsoft has you covered when it comes to data retention, backup, and recovery. To provide more comprehensive protection, MSPs should offer their customers a powerful Microsoft 365 backup solution.

N-able Backup is a cloud-first data protection service that helps you manage the retention and recoverability of your customers’ data in Microsoft 365. This workstation solution allows you to manage Exchange, OneDrive, and SharePoint backups from a single web-based console. Exchange data is retained for seven years and OneDrive and SharePoint data are retained for one year, providing you with restore points from multiple points in time. With Backup, you can also search for and recover what your customers need without having to file a support ticket with Microsoft.

Email cloud protection and monitoring

Achieve email continuity and bolster the native security of Microsoft 365

Email is one of the primary ways that modern organizations run business operations, remain productive, store information, and communicate with customers. An encrypted Microsoft 365 email archiving solution can protect your customers from data loss and optimize customer productivity by building on the native security of Microsoft 365.

N-able Mail Assure is a cloud-based email security solution that can support businesses of all sizes, giving your customers a reliable way to archive their emails in Outlook. This solution also provides 24/7 email continuity by allowing customers to access email through a web interface in the event of a Microsoft outage. Data is encrypted in transit and at rest, plus compressed storage helps keep infrastructure costs low.

Mail Assure also guards against external security threats. This tool prevents email-based attacks with 99.999% filtering accuracy, and real-time pattern recognition works to protect against both known and emerging attacks.

Digital assets remote monitoring

Easily manage passwords and use automation to your advantage

Password management is an integral part of network security. For security purposes, employees should use passwords that are unique and complex, but password best practices can be difficult to enforce. A cloud-based password manager can simplify this process so you can better ensure customers’ accounts are protected.

N-able Passportal makes it easy for MSPs to create strong, secure passwords for customers’ Microsoft 365 accounts. You can also set passwords to automatically expire at any frequency to help ensure that old passwords get cycled out before they become security vulnerabilities. This solution performs auto-discovery to understand where passwords are used and then auto-updates the configurations of Windows services to utilize the new passwords, saving you time and effort.

With Passportal, it’s also possible to create audit logs and robust reports to help demonstrate the value you are providing to customers. Additionally, these reports can highlight insights into their usage and emphasize the importance of secure credentials.

Backup data container archiving

Recover accidentally deleted SharePoint or OneDrive files to maintain productivity

SharePoint is a Microsoft 365 document collaboration tool that helps businesses manage, store, and access important files. Although SharePoint is convenient, easy to use, and offers some basic recovery features, your customers’ files are still vulnerable to accidental deletion or modification. To help ensure productivity and prevent data loss, your customers need a third-party Microsoft 365 backup solution.

N-able Backup helps MSPs protect their customers’ SharePoint and OneDrive data by allowing them to manage Microsoft 365 backups alongside server and workstation backups. These automatic backups allow MSP customers to have multiple levels of protection in place for their SharePoint and OneDrive files, making it easy to adhere to the recommended “3-2-1” backup rule.

This solution stores up to one year of SharePoint and OneDrive data so your customers don’t risk losing critical information. In case of data deletion or other loss, N-able Backup helps make recovery as fast and easy as possible.

N-central monitoring tools device details

Save time and strengthen capabilities with unified management of client devices

The N-able N-central® and Microsoft 365 integration enables powerful remote monitoring and management to live alongside Microsoft Intune device management features, all in one unified solution.

By empowering MSPs to probe and detect Microsoft Intune managed devices from the N-central dashboard, it becomes possible to extend unified policies across all devices for simple management. With the ability to monitor the status of client devices from one place, send alerts to a PSA solution, and create combined reports, MSPs can serve customers more efficiently and effectively.

With a centralized location for data from Microsoft Intune and N-central devices, MSPs can also begin to identify trends and understand service gaps. This can help you proactively make long-term service improvements and keep customers happy.

Get more on solutions for Microsoft 365

Frequently asked questions

Which Microsoft 365 applications can be managed?

Which Microsoft 365 applications can be managed?

Microsoft 365 (formerly Office 365) is a SaaS suite of workplace productivity tools. All the applications contained in Microsoft 365 are the hosted, online versions of traditional Microsoft Office software. Microsoft 365 features vary depending on the subscription plan, but common applications include:

  • Microsoft Office Suite (containing Word, PowerPoint, Outlook, OneNote, Access, Skype for Business, and more)
  • Exchange, which is the Microsoft email, scheduling, and collaboration platform
  • SharePoint, which is the Microsoft online web portal designed to facilitate collaboration
  • OneDrive, which is the Microsoft cloud file storage service

IT administrators and MSPs can access the Microsoft 365 suite from a web-based portal. From there, they can easily set up access to new user accounts, manage access to certain features, and monitor the status of all Microsoft 365 services and applications.

What are the advantages of using Microsoft 365?

What are the advantages of using Microsoft 365?

With Microsoft 365, MSPs and their teams don’t have to worry about software maintenance tasks or supporting infrastructure costs for these popular workplace tools. For end users, Microsoft 365 cloud-based services also allow them to access the product suite from anywhere with an internet connection, which can boost productivity and employee satisfaction.

Other benefits include:

  • Improved communication between teams—The Microsoft 365 product suite gives employees what they need to easily communicate with one another, regardless of time or distance
  • Automatic upgrades—All essential apps are updated regularly and automatically, so your customers don’t have to worry about buying new software or remembering to download the latest app updates

What are some common Microsoft 365 security issues?

What are some common Microsoft 365 security issues?

Microsoft 365 is a very popular productivity suite, and organizations tend to like it for its ease of use and convenience. Despite its popularity, the platform does come with a few potential security issues. Here are two security issues MSPs must keep in mind:

  • Unused or idle applications—All Microsoft 365 applications are live and available even if you’re not using them, which means hackers can potentially use unused or unwanted apps to gain access to your system.
  • Non-standard application administration—Each application within Microsoft 365 has administration features that are specific to only that application. If these features aren’t secured or configured properly, users might inadvertently put business operations at risk.

MSPs can prevent these issues and help better secure their customers by using management and protection solutions for Microsoft 365.

Microsoft 365 best practices for business

Microsoft 365 best practices for business

Here are four key ways MSPs can help secure Microsoft 365:

  1. Implement password management best practices—Password best practices are notoriously hard to enforce in large enterprises. To ease the burden on their customers, MSPs should automate password management as much as possible with solutions for Microsoft.
  2. Ramp up email security—MSPs should utilize an encrypted Microsoft 365 email archiving solution with malware and ransomware protection, filtering, and threat intelligence.
  3. Invest in Microsoft 365 backup solutions—Microsoft 365 provides a base layer of backup and disaster recovery, but MSPs can offer better service by fortifying 365 with an additional backup solution.
  4. Check access rights and permissions—Help enforce the principle of least privilege by periodically checking who has access to critical administrative capabilities.

Help customers work securely with solutions for Microsoft 365

  • Guard against data loss with backup solutions for Microsoft 365
  • Make improvements to the native security of Microsoft 365
  • Boost productivity in numerous ways with solutions for Microsoft 365