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SolarWinds MSP Vice President of Community Colin Knox Named ‘Top Gun 51’ Channel Leader

Leading IT channel publications identify executives at the forefront of channel partner advocacy with 2020 list

DURHAM, North Carolina — August 17, 2020 – SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, announced today that Colin Knox, vice president of community, has been named a “Top Gun 51” honoree by the editors of Channel Partners and Channel Futures.

In selecting executives for the Top Gun 51 list, editors from both publications teamed up with industry analysts and executives from master agencies and distributors to identify premier leaders in the indirect IT and telecom channel.

“This is a well-deserved honor for Colin, who guides our partners with strong leadership, commitment, and passion while also serving as an influential advocate for the greater IT channel community,” said John Pagliuca, president, SolarWinds MSP. “He plays a huge part in supporting our own partner community and we can’t think of a better choice than Colin, we would like to thank both Channel Futures and Channel Partners for recognizing him on this year’s list.”

Knox joined SolarWinds MSP in 2019 following the company’s acquisition of Passportal. Today, the award-winning SolarWinds® Passportal™ suite, a unified set of password management and privileged client knowledge management tools, is an integral part of SolarWinds’ IT security product portfolio. Formerly the CEO of Passportal, Knox has served as both an MSP technician and MSP business owner and brings 20 years of IT channel experience to his role at SolarWinds MSP. In his current role as vice president of community, Colin is focused on helping to ensure that SolarWinds MSP partners are thriving, through access to resources that go well beyond technology.

In addition to the expansive community efforts that Colin leads, other partner success efforts include the SolarWinds Head Nerds program, which comprises training, resources, and consultative sessions to maximize MSP growth across security, automation, backup, and operations. SolarWinds MSP also recently expanded on its 24×5 global customer care and onboarding teams, localized customer success managers, and new partner advisory groups. These initiatives provide partners with resources and support to enable MSP business growth and profitability.

“Today’s channel leaders must be futurists, accountants, technologists, marketers and crisis managers,” said Kris Blackmon, senior content director for Channel Partners and Channel Futures. “It’s important to recognize these outstanding executives on the basis of insights from within the community itself. We want to thank everyone who helped us assemble this year’s list.”

Knox’s profile as part of the complete 2020 Top Gun 51 list is now available on the Channel Partners website. Along with the other 2020 #TopGun51 honorees, he will be recognized in a special program during Channel Partners Virtual: Digital Events for the Modern Channel. Because of the ongoing COVID-19 situation, the Channel Partners Conference & Expo and Channel Partners Evolution have been combined into a three-day online event to be held Sept. 8-10.



About SolarWinds

SolarWinds (NYSE:SWI) is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services. Targeted for MSPs, the SolarWinds MSP product portfolio delivers broad, scalable IT service management solutions that integrate layered security, collective intelligence, and smart automation. Our products are designed to enable MSPs to provide highly-effective outsourced IT services for their SMB end-customers and more efficiently manage their own businesses. Learn more today at


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For more information:
Karla Walls
[email protected]