PCnet, an IT service provider based in Wichita Falls, Texas, uses N-able Endpoint Detection and Response (EDR) to help their customers improve security. While many customers have replaced their AV with N-able EDR, some customers remained hesitant. This case study examines what happened when one customer didn’t switch, what PCnet did to help them, and why the customer now uses N-able EDR. The case study also covers why EDR offers enhanced security, and some of the time and cost benefits to both MSPs and customers.

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PCnet Case Study