EDR product screen

Deliver secure IT services with all-in-one remote monitoring and management tools

In the face of rising cybercrime and the vulnerabilities introduced by remote work, service providers need remote monitoring and management tools that prioritize cybersecurity while maintaining efficiency.

All-in-one tools N-able RMM and N-able N-central® are solutions that provide MSPs with a powerful suite of security features from one dashboard. Managed antivirus tools help keep both known and emerging malware off workstations and servers with traditional signature-based protection and behavioral scanning.

Endpoint Detection and Response features use signatureless prevention, machine learning, and automation to help effectively prevent, detect, and respond to threats. N-able Risk Intelligence scans for unsecured data across networks and calculates an organization’s potential liability, thereby helping to prioritize and remediate. Finally, streamlined patch management minimizes vulnerabilities to help prevent cyberattacks.

N-able Mail Assure product screen

Provide security against existing and emerging email-borne threats

Email continues to be the most common mode of business communication—making it the most common attack vector for cyberthreats. With phishing tactics becoming more sophisticated by the day, threat intelligence and email security are critical for MSPs.

N-able Mail Assure is a cloud-based email security program that uses proprietary email filtering technology to process massive volumes of data from a base of over 23 million inboxes. It uses this data to prevent spam, viruses, malware, ransomware, social engineering attacks, and more from ever reaching customers—all with 99.999% filtering accuracy.

Mail Assure uses real-time pattern threat detection and machine learning to continuously improve inbox security, and included 24/7 business continuity software helps ensure your customers can still carry out business operations in the event of an outage or disruption.

Dashboard for assets, domains, SSLs

Generate strong, unique passwords and protect credentials in an encrypted password vault

Busy customers might be tempted to store passwords in spreadsheets or paper notebooks—both of which can leave accounts and sensitive data vulnerable. N-able Passportal offers a far more secure solution for enterprise-grade password management.

Audited and tested by the leading security assessment firms in the world, Passportal stores key data and credentials in an encrypted password vault, protected by multi-factor authentication and role-based permissions. The tool allows you to apply granular data access policies at multiple levels, from clients to subfolders to individual passwords. It even enables you to grant temporary access when necessary. Passportal automatically generates complex, unique passwords for customer accounts, and offers visibility into the usage and security of how client credentials are used with robust reporting.

N-able Backup product screen

Avoid data loss through a security-focused approach to storage with cloud-based backups

Creating online backups to prevent data loss is a futile effort if the backups are not stored securely. MSPs need a backup solution that prioritizes security to safeguard sensitive data.

N-able Backup is a cloud-based backup software tool that helps you adhere to best practices by storing a copy of your backups off-site. When sending data off-site, however, security is critical. Backups with N-able Backup are secured with AES 256-bit encryption and sent via a TLS 1.2 connection to safeguard privacy and data integrity.

Our remote data centers are designed to offer safety and reliability with certifications like HIPAA, ISO 27001, ISO 9001, and other region-specific regulations. Global certified data centers include 24/7 physical security measures, including biometric hand geometry readers, CCTV digital cameras for detailed surveillance, and audit logs.

IT customer support

Maintain maximum security while delivering remote support services to customers

To gain and maintain the trust of your customers, MSPs must deliver remote support services that are as secure as they are efficient. N-able Take Control is remote support software that prioritizes network security from the ground up.

The tool uses AES 256 encryption to help keep data secure both in transit and at rest, and the clipboard is deleted automatically after a session to help prevent sensitive data (like user credentials) from being accessed without authorization. Multi-layer authentication and two-factor authentication, along with a tokenized time-based one-time password (TOTP) protocol implementation, help keep accounts secure.

Measures like safeguarded session creation help ensure remote connections can only be initiated by authorized technicians, and a customizable auto-timeout capability helps prevent hackers from stealing idle sessions.

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Frequently asked questions

What are the advantages of managed antivirus solutions?

What are the advantages of managed antivirus solutions?

Managed antivirus (MAV) solutions give MSPs the tools to automatically update programs, as well as virus definitions, to quickly quarantine and triage threats as they’re detected. All of this is done with no input required on the part of your customers. Round-the-clock monitoring, schedulable scans, and definition updates provide security without interfering with the customer experience.

MAVs provide an excellent and affordable first line of defense for your customers, as they don’t require specialized technical knowledge to install or operate, and they are an effective means of detecting and preventing many cybersecurity threats from being successful. This also allows you to be the single security management source for your customers, which helps to build trust and strengthen ongoing business relationships.

What are the advantages of endpoint detection and response solutions?

What are the advantages of endpoint detection and response solutions?

Endpoint detection and response (EDR) solutions provide many of the same benefits as MAVs—and then some.

EDRs use a combination of machine learning, endpoint agents, and robust monitoring tools to proactively detect and stop unusual activity before there’s an opportunity to harm your customers’ systems.

Automation and powerful root cause analysis tools speed up your response time when potential issues are identified. This allows you to not only stop threats and rapidly roll back endpoints to safe pre-attack states, but also provide valuable insights to share when debriefing customers to minimize security risks going forward.

Between MAV and EDR, which is the better option for customers?

Between MAV and EDR, which is the better option for customers?

MAVs are an excellent option for customers with more limited budgets—they provide a powerful mix of security and flexibility. However, they require regular virus definition updates to remain effective. Their monitoring and remediation tools are less advanced and may not be effective against sophisticated threats. They also often don’t include the additional security features that EDRs provide, such as policies for allowing or blocking USB devices, controlling firewall settings for endpoint devices, or stopping fileless attacks.

EDRs are more expensive than MAVs, but provide near real-time detection and prevention, in addition to a greater range of tools for rapid rollbacks and data security. Large, complex companies and organizations—especially those that handle sensitive or confidential information—are valuable targets for cyberthreats, which makes the additional investment in EDR tools essential for keeping networks and systems secure.

Protect customers with a comprehensive suite of MSP security software

  • Prevent data loss with tools that help you follow best practices
  • Help provide secure remote support with powerful encryption
  • Automatically create strong passwords to avoid cyberattacks