This integration syncs customer data from the Artis ERP to N‑sight RMM and enables MSPs to create maintenance tickets via the ARTIS end‑user portal for smoother service delivery.
The integration automatically uploads customer information from the artis.net ERP into N‑able N‑sight RMM. This reduces manual data entry, keeps records aligned, and ensures MSPs work with accurate and up‑to‑date customer profiles across both platforms.
From within N‑sight RMM, technicians can access a link that opens the ARTIS end‑user extranet to create a maintenance ticket. This enables fast, consistent ticket initiation directly through the ERP’s customer portal and improves coordination with end users.
The connection ensures secure and controlled data flow between equipment managed via N‑sight RMM and the artis.net ERP. MSPs benefit from a unified approach to managing service delivery, assets, and customer interactions.
ARTIS provides ERP solutions for IT service providers in France, helping MSPs automate customer relations, sales, contracts, purchasing, stock, ticketing, projects, and financial workflows.
