December 2024: Head Nerd Bootcamp and Office Hours Agenda

We’re excited to share that we’ve recently acquired Adlumin a leading security operations platform provider. This strategic acquisition will bolster our security offerings and deliver even greater value to our partners

Reserve Your Seat for an N‑able Boot Camp

Join us each month for a diverse array of virtual events covering both business and technical subjects. Be part of the experience by signing up for our upcoming sessions! Here’s a full listing of everything that’s happening this month.

Click on the links to read more and register:

• December 3: Analytics: The Basics of SQL and Direct Data Access
• December 5: Securing your N‑central Server
• December 10: Securing your N‑sight Server
• December 12: Don’t Let your MSP Become the Next Big Headline
• December 17: How NOT to Build your Backup & Recovery Solutions
• December 19: Honeypots, Intrusion Detection, and other less known Cybersecurity Control
• Office hours

Analytics: The Basics of SQL and Direct Data Access – December 3, 2024

Expand your usage of Analytics and Direct Data Access. Get a brief overview of SQL and common statements used when interacting with databases. Then, view a couple of useful sample statements we can use to pull information from the Snowflake Database.

• Session 1 08:30-11:30 ET (14:30-17:00 CET)
• Session 2 13:00-15:30 ET (19:00-21:30 CET)

Register here
Return to listing

Securing your N‑central Server – December 5, 2024

“Securing Your N central Server” is a hands-on Boot Camp that dives deep into essential security practices, offering actionable insights to help you safeguard your N central server against growing cyber threats. Key topics will include secure configuration best practices, access control and authentication, patch management and vulnerability assessment, encryption and secure communication, and monitoring and auditing.

• Session 1 08:30-11:00- ET (14:30-17:00 CET)
• Session 2 13:00-15:30 ET (19:00-21:30 CET)

Register here
Return to listing

Securing your N‑sight Server – December 10, 2024

In this webinar, we will go over how to best set up N sight RMM’s dashboard access in today’s security-conscious environments. We will touch on controlling user permissions, log-in restrictions, notifying end users you are performing work, agent protection, and some general best practices to ensure that your dashboard is as protected as possible.

• Session 1 08:00-08:45 EST (14:00-14:45 CET)
• Session 2 13:00-13:45 ET (19:00-19:45 CET)

Register here
Return to listing

Don’t Let your MSP Become the Next Big Headline – December 12, 2024

Building a cybersecurity business is an intricate process, but amidst the complexity, there are several fundamentals that every MSP should being adhering to and incorporating into their operations. In this Boot Camp, we will be reviewing three notable court cases taking place in the USA now, where MSPs are being blamed by their respective clients for failing to properly protect them from cyberattacks that resulted in data breaches. The goal in examining these court cases is to highlight ten key lessons MSPs can learn from them to help build a better cybersecurity practice, protect themselves, and avoid becoming the next big headline.

• Session 1 09:00-10:30 EST (14:30-16:00 CET)
• Session 2 13:00-14:30 EST (19:00-20:30 CET)

Register here
Return to listing

How NOT to Build your Backup & Recovery Solutions – December 17, 2024

Ensuring robust data protection is a critical service provided by MSPs and a key element of your cybersecurity stack. But if configured and managed improperly, you run the risk of having your last line of defense compromised. In this N able Boot Camp, we will be reviewing several of the common missteps that MSPs make when managing backups and look at how Cove Data Protection can better ensure system recoverability when all else has failed.

• Session 1 08:00-09:30 EST (14:00-15:30 CET)
• Session 2 13:00-14:30 ET (19:00-20:30 CET)

Register here
Return to listing

Honeypots, Intrusion Detection, and other less known Cybersecurity Control – December 19, 2024

Go beyond cybersecurity basics and learn more about the advanced techniques used by professional cyber defenders, such as honeypots, intrusion detection, and other security controls that have not traditionally been a part of the MSP’s toolkit. Together, we’ll explore their potential to fortify your cybersecurity defenses, including how to leverage N sight or N central to implement your own honeypots, helping divert threat actors away from critical infrastructure and into decoy systems before they can cause damage.

• Session 1 08:00-10:00 EST (14:00-16:00 CET)
• Session 2 13:00-15:00 ET (19:00-21:00 CET)

Register here
Return to listing

Head Nerd 2024 Office Hours

In addition to our Boot Camp series, the Head Nerds host drop-in Office Hours where you can participate in discussions with them. Join in and be a part of the conversation!

N‑central – December 3, 2024

Each month, join our Head Nerd, Paul Kelly, and Product Management guests to get help with your platform or whatever you need! You can ask about patching, deployment, automation, scripting, best practices, Apple Device Manager, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business.
11:00-12:00 ET (17:00-18:00 CET)

Register here

N‑sight RMM – December 3, 2024

Join Head Nerd Joe Ferla and ask him for help with your platform for whatever you need! You can ask about patching, deployment, automation, scripting, best practices, what other MSPs do, etc. We will also walk you through some recently added automation policies and will help you build the policy you need for your business.

11:00 – 12:00 ET (17:00 – 18:00 CET)

Register here

Cove Data Protection – December 10, 2024

Join Head Backup Nerd Eric Harless to ask him how to get the most out of your backup and recovery strategy. Get more out of the product you already have. Let him show you how to maximize efficiencies with your backup solution today!

11:00 – 12:00 EST (17:00 – 18:00 CET)

Register here

Security – December 12, 2024

Join Head Security Nerd Lewis Pope as he provides you with a monthly security update that includes patch Tuesday information and other security news you need to be aware of. Then take the time to ask him about that or other best practices for keeping your customers safe.

11:00 – 12:00 ET (17:00 – 18:00 CET)

Register here

Business – December 17, 2024

Join our Head Sales and Marketing Nerd Stefanie Hammond as she lends you her 16 years of experience helping MSPs build offerings, pricing, and go-to-market strategies. Learn why your programs are stopping your customers from moving up to the next level, what you can do to maximize your margins, and sales tips and tricks the more successful MSPs use to win deals.

11:00 – 12:00 EDT (17:00 – 18:00 CEST)

Register here

Cloud and Tools – December 18, 2024

We will routinely cover new releases at the beginning of each session and then jump into you asking your questions and discussing best practices in the toolsets. Looking forward to seeing you there.

11:00 – 12:00 ET (17:00 – 18:00 CET)

Register here

Operational Efficiency – December 19, 2024

Efficiency is one of the primary differences between average MSPs and best-in-class MSPs and is often one of the differences between making money and losing money. Join Joe Ferla and Jason Murphy, Head Nerds, as they lead a live Q&A session dedicated to helping you become a more efficient MSP.

10:00 – 11:00 ET (16:00 – 17:00 CET)

Register here

Return to listing