Integrations Worksent
Founded in 2015, Worksent is a global leader in providing white label NOC, SOC, and Helpdesk support to Managed Service Providers (MSPs). With over 150 highly skilled team members and ISO 27001 certification, we are trusted by more than 100 MSPs worldwide to deliver 24/7 monitoring, management, and support services.
At Worksent, we empower MSPs by extending their capabilities, optimizing operational efficiency, and ensuring seamless service delivery to their end customers.
- 24/7 Network Operations Center (NOC): Our NOC services provide round-the-clock monitoring and management of your customers’ IT environments. We ensure proactive detection, troubleshooting, and resolution of issues to maintain optimal system performance and minimize downtime.
- 24/7 Helpdesk Support: Our Helpdesk solutions offer real-time, multi-channel (Phone, email, chat) helpdesk support for end-users, handling everything from routine troubleshooting to complex technical issues. We provide seamless integration with your MSP, ensuring a consistent brand experience for your clients.
- Professional Services: Our professional services cover a range of IT projects such as system upgrades, cloud migrations, and network assessments. Our experts work with you to deliver projects on time and within budget, enhancing your service portfolio.
- Remote Monitoring & Management (RMM) Administration: We manage the administrative tasks of your N‑able N‑sight and N‑central RMM solutions, ensuring optimal configuration and performance. Our team applies best practices for setup, refines monitoring and alerts, and oversees patch management to help you fully leverage your RMM capabilities, maximizing efficiency and driving a higher ROI.
- Dedicated MSP Techs: Worksent offers dedicated technical resources that become an extension of your MSP team. These highly trained professionals work exclusively for you, providing personalized support and deep expertise to meet your MSP business needs.
