SolarWinds MSP is becoming N-able

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What we hear

“Prior to N-able RMM, we used a myriad of different solutions to provide our services to our clients. It meant that we had to try to keep everything together and that was difficult to do. Also training for our internal technicians was very difficult”

Greg Adams, Director and Solution Architect, My IT Manager
Greg Adams, Director and Solution Architect, My IT Manager
On average, it takes 16 days to patch a critical vulnerability after it has been detected
In 2020, it took IT professionals an average of 280 days to identify and contain a data breach.
Photo of men working in office

"Partnership means when you call, a friendly voice answers. If you call the N-able support line, your rep will jump in and do their best to resolve the issue in the shortest time possible."

Wilson Ortiz, Senior Director, Technical Support
Wilson Ortiz, Senior Director, Technical Support

Our stack choice could make or break us

Our stack choice could make or break us

MSPs often worry about choosing the wrong stack. They want to avoid proprietary systems and processes that lock them into vendors and reduce their flexibility and growth potential.

“Prior to N-able RMM, we used a myriad of different solutions to provide our services to our clients. It meant that we had to try to keep everything together and that was difficult to do. Also training for our internal technicians was very difficult”

Greg Adams, Director and Solution Architect, My IT Manager
Greg Adams, Director and Solution Architect, My IT Manager

We need to get started with automation

We need to get started with automation

Many MSPs feel that it’s difficult to start automating or it requires deep expertise they don’t currently have on the team.

On average, it takes 16 days to patch a critical vulnerability after it has been detected

Peace of mind is everything

Peace of mind is everything

Cyberthreats are evolving rapidly. Many MSPs worry about keeping pace with new threat patterns to keep their customers—and themselves—productive while providing real peace of mind.

In 2020, it took IT professionals an average of 280 days to identify and contain a data breach.

We need an expert and affordable toolset

We need an expert and affordable toolset

MSPs often manage environments just as complex as those of enterprises, but need to do so without large initial outlays or long-term commitments.

Photo of men working in office

Easy access to amazing support. Period.

Easy access to amazing support. Period.

MSPs go above and beyond to deliver impeccable service to their customers, and they expect their vendor partners to show up when they themselves need a helping hand.

"Partnership means when you call, a friendly voice answers. If you call the N-able support line, your rep will jump in and do their best to resolve the issue in the shortest time possible."

Wilson Ortiz, Senior Director, Technical Support
Wilson Ortiz, Senior Director, Technical Support

Key benefits

“Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.”

Derek S., Service Manager, Capterra
Derek S., Service Manager, Capterra

“The ability to automate has saved us hours upon hours of work. From a simple installable file, we can then automate every other piece of software that we want or need installed... ”

Dakarai B. , Small Business, G2
Dakarai B. , Small Business, G2

“...the EDR integration with RMM gives our clients peace of mind and helps us to protect them against security threats behind the scenes, so they can run their business and their client’s businesses safely and securely.”

Karlos Barltrop, Managing Director, Entire IT
Karlos Barltrop, Managing Director, Entire IT

“The pricing and scaling are well-suited to a smaller IT shop, without huge up-front commitments or contracts, and still provides a great resource that will both save and make you money.”

Les Klassen Hamm, Owner, Bitlink Technology, Trust Radius
 Les Klassen Hamm, Owner, Bitlink Technology, Trust Radius

Get up and running quickly

Get up and running quickly

You’ll see the difference from day one. Easy onboarding, default monitoring templates, and built-in automation scripts and patching policies to start delivering value to customers typically within hours.

“Very intuitive interface and easy to learn. Easy to navigate and manage individual endpoints and quiet noisy alerts. Great integration with direct hardware monitoring as well.”

Derek S., Service Manager, Capterra
Derek S., Service Manager, Capterra

Make automation count

Make automation count

Leverage out-of-the-box automated remediation or let our Automation Cookbook get you started with hundreds of prebuilt PowerShell scripts, custom services, and automation policies.

“The ability to automate has saved us hours upon hours of work. From a simple installable file, we can then automate every other piece of software that we want or need installed... ”

Dakarai B. , Small Business, G2
Dakarai B. , Small Business, G2

Easily deliver and manage security services

Easily deliver and manage security services

Monitor clients’ networks, quickly spotting anomalies or unknown devices. Roll back devices with integrated N-able EDR to outwit ransomware attacks and help save your clients’ data and productivity.

“...the EDR integration with RMM gives our clients peace of mind and helps us to protect them against security threats behind the scenes, so they can run their business and their client’s businesses safely and securely.”

Karlos Barltrop, Managing Director, Entire IT
Karlos Barltrop, Managing Director, Entire IT

Grow at your own pace

Grow at your own pace

Pay as you go without compromising on your platform. Add solutions to meet your clients’ needs, while tapping our expertise to address any challenges you encounter along the way.

“The pricing and scaling are well-suited to a smaller IT shop, without huge up-front commitments or contracts, and still provides a great resource that will both save and make you money.”

Les Klassen Hamm, Owner, Bitlink Technology, Trust Radius
 Les Klassen Hamm, Owner, Bitlink Technology, Trust Radius

Use cases

“I love how simple it is to manage my systems with this software. I can remotely control every single endpoint in my organisation, pull an [asset] list when I need it, keep an eye on virus threats and even deploy virus protection all via a simple interface."

Danny M., IT Manager, Capterra
Danny M., IT Manager, Capterra

Monitor all devices and networks

Being able to see everything has its advantages. From spotting and identifying to maintaining and monitoring, you can ensure that devices and endpoints are proactively managed in one place.

  • Use default monitoring templates for a robust set of device checks out of the box.​
  • Manage and support Windows, Mac, Linux, and Raspberry Pi user communities.
  • Create custom scripts using our Automation Cookbook and unique drag-and-drop scripting engine—or upload your own.
  • Identify and manage new devices as they enter the network and stay on top of unauthorized access.
  • Easily oversee customer BYOD programs.
screen RMM monitoring mixed

Configure automatic patching and updates

Run patches from the main dashboard with single-window patch details and third-party patching support. Uncover and address risks with scheduled and on-demand patch scans.

  • Gain third-party patching support for the most common application families, including Apple, Google, Java, Adobe, zip tools, and more.​
  • Benefit from continuous updates for Microsoft Windows (security-only and feature upgrades) with support for Exchange and Microsoft 365, and approve and install Windows drivers during maintenance windows.​
  • Patch macOS devices with confidence! We test and validate patches from Apple and 200+ other vendors before releasing them.​
Services, remote background console

Troubleshoot and support clients

Meet the challenges of the hour, every hour. Tighten your time to resolution with self-healing remediation tasks and easy-to-view dashboards that highlight problems.

  • Remote into devices with a single click for user-facing sessions.​
  • Perform background maintenance without disrupting end users with a remote command line or by silently managing system processes and services.
  • Take action with useful dashboards that help prioritize work.
  • Drill down into device history and details with a single click​.
  • Troubleshoot and analyze network path issues with the NetPath
RMM - MSP Manager

Crush tickets and invoice clients

Get end-to-end ticket management that speeds up issue resolution, simplifies time tracking, and streamlines billing.

  • Use RMM to automatically create, route, and track work performed on tickets. Bill for work easily and even add internal and public notes to tickets—right from the RMM dashboard.
  • Create out-of-the-box customer reports or invite clients to run their own​.
  • Integrate with MSP Manager, Autotask, or ConnectWise PSAs, or use our APIs to connect to your own systems.

“In the IT space, viruses, malware, and even ransomware are constantly evolving. They attack systems and environments that we protect. So for us, good software like N-able RMM will be able to help us protect environments that we manage in terms of centralized patches, antivirus monitoring, and even web protection.”

Julian Ma, Founder and CEO, Computer Guys
Julian Ma, Founder and CEO, Computer Guys

Deliver layered security services

Deliver layered security that gives you the power to protect client systems, data, devices, and networks.

  • Integrated Endpoint Detection and Response (EDR) to deliver next-gen protection against evolving threats.
  • Automated OS and third-party patch management to help ensure systems and applications are protected from exploits.
  • Password management for clients with Passportal Site to improve password hygiene amongst end users.
  • Web protection at the device or network level to thwart drive-by malware, phishing, or other DNS-related attacks.

Easily integrate with other solutions

Create your ideal stack of solutions without vendor lock-in. Use our APIs, open ecosystem, and partners to build your own platform.

  • Add integrated Endpoint Detection and Response (EDR) to monitor endpoint and network events​.
  • Use RMM integrations to connect with Autotask or ConnectWise PSAs.
  • Add features that sit right on top of the N-able RMM platform, so you can expand your services when you’re ready.

What’s included

Explore the N-able RMM platform

MSPs of all sizes can use N-able RMM to build their business. Whether you’re just starting out or scaling up, N-able RMM has the features to keep you flexible and the tools to make your service stronger.

  • Automated monitoring templates and scripting
  • Patch management
  • Remote monitoring and access
  • Network device monitoring and discovery
  • Data-driven insights and reporting

Integrations

Datto Autotask integrates with N-able N-central and N-able RMM, enabling you to map customers between both systems. Share asset information to generate tickets automatically
N-able N-central and N-able RMM
integrate with ConnectWise Manage. Automatically create tickets, export device asset information, and generate
billable items for your customers

See it in action

Why Partner with N-able

Partners

You’re not just buying a platform, you’re gaining a partner. We support our MSPs every step of the way to help you move your business forward. Here’s what you can expect:

  • Save valuable hours and increase efficiency with out-of-the-box automation.
  • Build and layer security solutions that grow with your business.
  • Get up and running typically in hours, with no minimum commitments and no contracts.
  • Leverage our ecosystem and integrations to build the stack you want.
  • Use our training and resources to upskill teams.

Ways to get started

  • Try for free
  • Talk to sales
  • Get a quote

Ways to get started

Get hands-on with our platform

  • No credit card required.
  • Login info sent directly to your email.
  • Access free technical support during your trial.

Ways to get started

Connect with our experts

  • Share your challenges and goals and get targeted advice.
  • Find a custom solution to help you get started or help you grow.
  • Get information on pricing.

Ways to get started

Move your business forward

  • Tell us about your business and we’ll put together a plan that works for you.