17th March, 2016

The role of Granular Recovery Technology in backup strategy

It’s reasonable for your customer to want to recover an individual message, but not to perform mailbox-level backups, which is why you need Granular Recovery Technology says Nick Cavalancia.

24th February, 2016

An MSP's guide to responding to a virus

As an MSP, the last thing you want to hear is that one of your clients has been infected with a virus. Karl Palachuk has advice on getting things back...

4th February, 2016

Patch Management philosophy and procedures

Whether you practice break/fix or managed services, it is good form to advocate maintaining client computers professionally. Karl Palachuk looks at the ins and outs of Patch Management.

8th December, 2015

As an MSP what skills do you need today?

What are the “big” skill sets you need to be a successful technology consultant? I’m not talking about specifics like setting up up a RAID array or cleaning up viruses....

3rd December, 2015

Making the shift from backup to availability

No one really cares about the data in the backup set – whether it’s an incremental or full backup, files or a snapshot of an image, etc. Why? Because the...

24th November, 2015

SOX & HIPAA Email Retention

Email retention laws differ across countries. Many laws have impacts for archiving email. Learn what you need to know about email retention for US laws today.

17th November, 2015

Looking for more revenue? All roads lead to Backup

If you’re a savvy service provider, you’re constantly looking for ways to increase and improve your service offerings, generate more revenue, and create a more productive business environment for your...

12th November, 2015

Your guide to email archiving under UK law

Email archiving and e-discovery isn’t just a technical challenge. Laws, regulations, and industry best practices set a complicated framework of guidelines and rigid rules that organizations must adhere to when...

3rd November, 2015

Restore and Recovery

What's the difference between recoveries and restores? This post explains the difference one word can make.